FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are the phone stands adjustable?
Yes. Most models offer multiple viewing angles (portrait and landscape) and height adjustments for maximum comfort.
6. Are they compatible with all phone sizes?
Yes. Our stands are designed to securely hold phones from small to large sizes, including phones with thick cases. Maximum width is listed on each product page.
7. Do the stands support wireless charging?
Many models allow wireless charging while the phone is placed on the stand. This is clearly indicated on the product page.
8. Are the stands stable on different surfaces?
Yes. All stands feature anti-slip silicone pads on the base to prevent sliding on desks, nightstands, or kitchen counters.
9. Are they suitable for video calls and watching videos?
Absolutely. Our stands are perfect for hands-free video calls, streaming movies, following recipes, and video recording.
10. Are the stands foldable for travel?
Yes. Many models are compact and foldable, making them ideal for travel, work trips, or carrying in a bag.
11. What materials are the stands made from?
We use premium aluminum alloy, reinforced ABS plastic, and soft silicone grips for durability, stability, and a modern look.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my stand arrives damaged or defective?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.